FAQs

RING SIZE GUIDE

All of our rings are crafted in standard US sizes. View the chart below to see how US sizes map to finger circumference and convert to international sizes. Engagement rings, wedding bands, and fashion rings all follow the same size format.

Yes, we’re pleased to offer ring engraving to add a personal touch to your piece.

Please keep in mind that if an engraved item is returned, a $25 re-polishing fee will apply.

Selecting the right setting for your diamond engagement ring can be one of the most time-consuming parts of the process due to the wide range of options available. To make the perfect choice, you'll need to decide on the style, ring size, metal type, and metal color.

The first step is to choose the style that best suits your preferences. Exploring online jewelers like Avenue of Jewels can be a smart move, as they offer an extensive selection of ring styles. Discover a wide variety of options by clicking here to learn more about engagement ring styles.

When choosing a setting, consider your lifestyle, personality, and budget. Your daily activities and unique style will guide your decision, helping you select a ring setting that feels personal and meaningful.

Finding your partner’s ring size without spoiling the surprise can be tricky, but these subtle techniques can help:

• Be Discreet: Casually ask for their ring size while pretending to shop for a ring for someone else, like a friend or family member.
• Consult Their Friends: Friends often have insider knowledge or can find out subtly.
• Borrow a Ring: Secretly take one of their rings that fits the same finger.
• Trace Their Ring: Place one of their rings on paper and trace both the inner and outer edges for accuracy.
• Use a Printable Ring Sizer: If you’re shopping together, download and print a ring sizer to measure accurately.

An engagement ring is a treasured piece of jewelry that deserves proper care to preserve its beauty and durability. Follow these tips to keep it in excellent condition:

• Regular Inspections: Have your ring professionally checked periodically to ensure the stones are secure and the metal hasn’t bent or worn down.
• Clean Your Ring: Use warm water, a mild dish soap, and a soft-bristle toothbrush to gently clean your ring. Rinse thoroughly and let it dry on a soft cloth. For deeper cleaning, consider using an ultrasonic jewelry cleaner or professional services.
• Polish the Metal: Over time, metal settings may tarnish. Professional polishing can restore their shine.
• Avoid Damage: Remove your ring during heavy activities like gardening, weightlifting, or moving furniture to prevent scratches or bending.

Yes! At Avenue of Jewels, nearly all of our ring settings are available for purchase—even if you don’t buy a loose diamond from us. However, certain styles, such as tension settings, halo designs, and other intricate settings, require us to have the actual diamond on hand to ensure proper crafting and fit.

In these cases, we ask that you send your diamond to our office, and a $100 setting fee will apply. To proceed with these special designs, please contact our team for a detailed shipping and insurance quote.

For most other ring styles, you can easily place your order through our online cart. If you're purchasing just the setting (without a diamond), please make sure to provide the exact shape and measurements (in millimeters) of your diamond so we can create the correct prongs for a secure fit.

Please note: While we take great care in professionally setting your diamond, Avenue of Jewels cannot be held responsible for any damage that might occur during the setting process. This is especially important for CZ (cubic zirconia), diamond simulants, clarity-enhanced diamonds, gemstones, or other diamond alternatives, which are more vulnerable to damage.

The "AVENUE OF JEWELS" watermark you see on our product images and videos is there solely to protect the copyright of our visual content—it will not appear on the actual ring you receive. Your ring will only be stamped with essential markings, such as the metal type (e.g., 18K or Platinum) and a discreet "AJ" hallmark, which signifies authenticity and craftsmanship. These stamps are small and placed in unobtrusive areas to maintain the beauty of the piece while ensuring quality assurance.

Yes, They are considered as Special Orders and as they are made specifically for a customer, it is non-returnable.

Yes, but only slightly. To achieve its bright white appearance, 18K white gold is coated with rhodium—a common practice for both 14K and 18K white gold jewelry. Over time, this rhodium plating can wear away, revealing the natural color of white gold, which has a soft, slightly warm or off-white tone.

At Avenue of Jewels, we offer free lifetime rhodium re-plating for all our jewelry. However, please note that customers are responsible for any shipping costs associated with this service.

Yes. Custom designing an engagement ring is a great way to create a ring that is perfect for your unique personality — and a beautiful expression of your love.